About > Health & Safety

In keeping with the recommendations and guidelines from the State of Ohio, the CDC, and the American Psychological Association, we will continue to utilize HIPAA compliant telehealth platforms for the vast majority of patient encounters. When we have determined that it is clinically and ethically appropriate, we may schedule a minority of patients for in person appointments. We will continue to monitor recommendations and will adjust our policies as the situation evolves.

For in-person sessions, we are taking the following precautions to minimize risk of exposure to keep our patients, their families, ourselves, and our community safe:

  • Our office is cleaned every 24 hours.
  • Additional disinfectant wiping of all high-touch surfaces throughout the day and in between in person sessions.
  • Access to toys, books, and magazines have been removed.
  • Chairs have been removed from the waiting area and spaced appropriately to allow for proper social distancing and to minimize possible contamination.
  • Clinicians and employees will be wearing masks and will maintain safe physical distancing of 6 feet.
  • Each clinician will have designated times for in-person scheduling in order to minimize patients/families coming into contact with other patients/families as well as to allow for time to monitor health in between in person appointments.
  • Clinicians/employees will take their temperature prior to coming into the office. If a temperature of 100℉ or more is registered and/or if symptoms of COVID-19 are present, clinician/employee will work from home or cancel appointments for the day.
  • Clinicians/employees will wash or sanitize their hands upon entering the suite, in between sessions, and regularly throughout the day.

Patients/families who are scheduled for in person sessions agree to the following:

  • Patients/family member will take your/your child’s temperature before coming to each appointment. If it is elevated (100℉ or more), or if you have other symptoms of the coronavirus, you agree to cancel the appointment or proceed using telehealth. If appointments are canceled for this reason, we will waive our normal cancellation fee.
  • Patients/families will arrive in our office no earlier than 5 minutes before the scheduled appointment time.
  • Only the identified patient will be present for appointment (i.e., please do not bring siblings).
  • Patients/family members will wash their hands or use alcohol-based hand sanitizer when entering the suite.
  • Patients/family members will adhere to the safe distancing precautions we have set up in the waiting room and testing/therapy room.
  • Patients/family members will wear a mask in all areas of the office, provided you/your child are medically able to. If you have a child with special needs who is unable to wear a mask, we will take additional precautions to maintain safe distance.
  • Patients/family members will keep a safe distance of 6 feet with clinicians, employees, and any other patients/families encountered in the suite.
  • Patients/family members will take steps between appointments to minimize their exposure to COVID-19.
  • Patients/family members exposed to COVID-19 or testing positive for COVID-19 agree to inform our office.